Phone Video Diagnotic Consultation and Repair
PELOTON CONCIERGE MAINTENANCE PROGRAM
Some issues can be resolved without an in-home visit. In many cases, problems can be corrected with proper diagnostics and clear, step-by-step guidance — without specialized tools.
Just like you regularly change the oil in your car and have it tuned up, to prevent major, expensive repair issues— it’s best to have regular maintenance on your Peloton for the same reason.
Phone Consultation & Remote Technical Support
PCMP technicians offer phone or video consultations to help customers:
- Properly diagnose issues
- Make adjustments
- Avoid unnecessary service calls
- Complete technician-guided fixes when appropriate
If an in-home visit becomes necessary, the consultation helps ensure it’s handled efficiently.
Pricing
- Phone Consultation & Guided Fix: $85
If a service visit is required to complete the repair, the standard repair visit fee of $169 applies.
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We offer a unique service to Peloton riders
Why Choose Us?
We're always ready to answer any questions you may have, and are more than willing to look into any specific area of concern you may have with your Peloton equipment. Year round!
99%
Client Satisfaction
5+
Years Experience
15,000+
Happy Clients
Tammy Evans
reviewed one year ago
"David is the GOAT of peloton bikes! He knows them inside and out! He is super friendly and even came with dog treats to share with our pup! I HIGHLY recommend him to tune up or fix your peloton bike! We are blessed to have him in Michigan!"
Julie Monroe
reviewed one year ago
"David did a great job fixing a clicking noise that had been an issue for us for a few months. He did a top to bottom inspection and made sure everything was working properly before leaving. He explained all issues and fixes thoroughly. He’s also great with dogs. Definitely call David for any Peloton needs!"
Julie Allen
reviewed 8 months ago
"David and his wonderful wife came and not only made my bike look like new, but David fixed our bike. We spent time over the phone before he came to the house and he was the only one after months of conversations with Peloton who actually figured out the problem! They are kind, funny, and go above and beyond!"
Susan Misch
reviewed a year ago
"David and Marilyn came out and performed general maintenance on my Peloton bike that I ride almost every day. I am so happy I had them out. They found screws that were rusting and some loose bolt in the petals. They fixed and cleaned my bike and now it looks like new. Their maintenance will help keep my bike in good running order. They were very informative and delightful. But the best thing…….They love dogs as much as I do."
E Murray
reviewed 6 months ago
"This was fantastic! My bike feels like a different bike! Highly recommend."
M. Vanderstelt
reviewed 3 months ago
"David did a great job servicing my Peloton! He was great to work with. I highly recommend him for all Peloton enthusiasts!"
Kim Rauch
reviewed 9 months ago
"David and his wonderful wife Marilyn were a delight. Very thorough and took time to explain the process as they took care of my bike and tread. HIGHLY recommend!"