INDEPENDENT SERVICE PROVIDER DISCLAIMER

Legal Disclaimer for PCMP.net Independent Service Provider Disclaimer

‍IMPORTANT NOTICE: Peloton Concierge Maintenance Program (PCMP) and Master Peloton Technicians are independent service providers and are NOT employees, agents, distributors, or affiliates of Peloton Interactive, Inc. or any of its subsidiaries. Our Relationship with Peloton:

• We are NOT authorized, endorsed, sponsored by, or officially connected with Peloton Interactive, Inc.
  
• We are NOT an authorized Peloton service center or warranty repair facility
  
• We DO NOT sell Peloton products or replacement parts
  
• We ARE independent technicians trained in the repair and maintenance of Peloton equipment
  
• We ARE a private maintenance service operating independently
  

Trademark Acknowledgment:

The terms "Peloton," "Peloton Bike," "Peloton Bike+," "Peloton Tread," "Peloton Row," and all related logos and product names are registered trademarks of Peloton Interactive, Inc. Our use of these terms is solely for the purpose of identifying the equipment we service. We respect all intellectual property rights of Peloton Interactive, Inc.

Service Warranty Clarification:

• Our maintenance and repair services are provided independently and are NOT covered under any Peloton warranty
  
• Service performed by PCMP is warranted by PCMP only, not by Peloton Interactive, Inc.
  
• Using our services should not void your Peloton warranty, but we recommend checking your specific warranty terms
  
• For warranty-covered repairs, contact Peloton directly through their official customer service channels
  

Parts and Components

• We do not sell Peloton parts or accessories
  
• All genuine Peloton replacement parts must be ordered directly from Peloton Interactive, Inc.
  
• We provide expert diagnosis and part identification to help you order the correct parts from Peloton
  
• Any non-OEM parts or modifications are at the customer's discretion and risk
  

Our Expertise

PCMP are Master Peloton Technician's through independent training and experience, with:

• 5+ years specializing in Peloton equipment
  
• 4,600+ successful repairs completed
  
• Extensive knowledge gained through hands-on experience
  
• Ongoing self-education on Peloton equipment maintenance
  

This certification and expertise are based on our independent experience and training, not through any official Peloton program.

Customer Acknowledgment

By using our services, you acknowledge and understand that:

• PCMP is an independent service provider
  
• Our services are not affiliated with or endorsed by Peloton Interactive, Inc.
  
• You are choosing to use our services based on our independent reputation and expertise
  
• Any service agreements are between you and PCMP only
  

‍For Official Peloton Support:‍

• Visit: onepeloton.com
  
• Call: 1-866-679-9129
  
• Use the Peloton mobile app for member support
  

‍For PCMP Independent Services:‍

• Website: PCMP.net
  
• Email: service@pcmp.net
  
• Phone: 616-690-8041
  

‍This disclaimer is prominently displayed to ensure complete transparency about our independent status. We are proud to offer expert, independent maintenance services for Peloton equipment owners who seek personalized, professional care for their investment.‍