What to Do When Your Peloton Is Out of Warranty: A Complete Guide 2026

Your Peloton warranty has expired. Or it's about to. Either way, you're wondering what that actually means - and whether you're now on your own if something goes wrong.

The short answer: you're not on your own. The longer answer is worth understanding, because the warranty situation with Peloton is more limited than most owners realize - and knowing what's covered, what isn't, and what to do next makes a real difference.

What Peloton's warranty actually covers

Peloton's standard limited warranty breaks down like this for most models:

• Frame :5 years — the structural frame only, not components attached to it
• Parts and components: 12 months from original purchase date
• Labor: 12 months from original purchase date

That means for most Peloton owners, the part of the warranty that actually matters - parts and labor - expires after one year. The 5-year frame warranty sounds impressive, but frames almost never fail. What fails are the components: belts, bearings, sensors, screens, pedals, crank arms.

So if your Peloton is more than a year old, you've been essentially out of warranty on parts and labor for a while - even if you didn't realize it.

"Important: PCMP is an independent service company and is not affiliated with Peloton. We don't process warranty claims. If your equipment is still under warranty, contact Peloton directly for covered repairs. If it's not - or if Peloton can't help - that's where we come in."

What actually changes when warranty expires

Less than you might think -  and more than you'd hope.

What changes

• Any repair, part replacement, or labor is now your cost - Peloton won't cover it
• Peloton's support options for out-of-warranty equipment become more limited
• You're no longer at risk of voiding the warranty by using independent service - that concern goes away entirely

What doesn't change

• Your equipment still works the same way - warranty expiry doesn't affect performance
• Parts are still available for most models through Peloton and third-party suppliers
• An experienced PCMP technician can still diagnose and repair virtually any issue
• Preventive maintenance is still the single best thing you can do to avoid expensive repairs

What tends to go wrong in older Peloton equipment

After 4,600+ services, PCMP technicians see the same issues come up repeatedly in machines that have been running for a few years without maintenance. Here's what to watch for:

Belt wear and misalignment

The drive belt on a Peloton bike stretches and wears overtime. A worn or misaligned belt causes slipping, inconsistent resistance, and eventually failure. This is one of the most common issues in machines over 2years old - and one of the most preventable with annual maintenance.

Loose hardware and crank arms

Every ride vibrates hardware loose. Bolts, nuts, and crank arms that were tight when the machine was new gradually work themselves loose. Loose crank arms cause clicking noises and are a safety issue. Regular inspection catches this before it becomes a problem.

Bearing wear

Bottom bracket bearings, flywheel bearings, and pedal bearings wear over time. Early signs are grinding or roughness in the pedal stroke. Left too long, bearing failure means more extensive repairs.

Resistance and sensor drift

The magnetic resistance system and cadence sensor can drift over time, causing inaccurate metrics and inconsistent resistance feel. Calibration restores accuracy - but it requires knowing how to do it correctly for your specific model.

Touchscreen degradation

Older touchscreens accumulate cached data and become sluggish. This is a software issue, not hardware - and it's easily addressed during a maintenance visit. It's not a reason to replace the machine.

Screen and electrical issues

Physical screen damage, connectivity failures, and sensor-related electrical issues are more common in machines that have been moved or heavily used. Most are repairable on-site with the right diagnosis.

Your real options out of warranty

Option 1: Contact Peloton anyway

Even out of warranty, Peloton support can sometimes help - particularly with software issues, connectivity problems, or situations where they have an active replacement program for a known defect. It's worth a call if your issue is software-related or if you suspect a manufacturing defect that predates your warranty expiry.

For mechanical and hardware issues on out-of-warranty equipment, their options are limited and the experience is often frustrating. That's the honest reality.

Option 2: DIY repairs

For mechanically confident owners, some repairs are manageable at home - tightening bolts, adjusting a seat, basic cleaning. YouTube has tutorials for common issues.

Where DIY gets risky: anything involving calibration, belt tension, crank arm torque, or electrical components. These require model-specific knowledge and proper tools. Getting them wrong creates new problems. A crank arm tightened incorrectly strips the threads. A belt adjusted by feel rather than spec wears unevenly and fails early.

Give away the easy fix - keep the hard fix for someone who knows what they're doing.

Option 3: PCMP service

This is what PCMP exists for. Out-of-warranty Peloton equipment is the majority of what our PCMP technicians service. We handle machines ranging from 1 year old to 7+ years old across every model Peloton has produced.

What PCMP offers for out-of-warranty equipment:

• On-site diagnosis and repair: Your PCMP technician comes to you, identifies the issue, and repairs it same visit where possible. $169 for the first item, $85 for additional equipment serviced in the same visit.
• Preventive maintenance: $169 - a full inspection and tune-up that catches developing issues before they become expensive repairs. Available one-time or as part of the annual PCMP membership.
• Phone and video diagnostic: $85 - remote diagnosis for issues that can be identified and often resolved without a home visit.
• Annual PCMP membership: $169/year - includes your preventive maintenance visit plus year-round direct access to your PCMP technician by call or text. The best protection for out-of-warranty equipment.

Why maintenance matters more once warranty expires

When your equipment is under warranty, Peloton covers repair costs. Once it's not, you do. That changes the math on maintenance significantly.

A $169 annual maintenance visit catches worn belts, loose hardware, and calibration drift before they cause failures. A belt replacement after it snaps costs more than the maintenance that would have caught the wear. A crank arm that fails during a ride can damage the bottom bracket - turning a$169 fix into a $400+ repair.

PCMP technicians are consistent on this: the owners who have the fewest expensive repair calls are the ones who schedule annual maintenance. It's not complicated. It's just proactive.

Should you repair or replace?

This comes up constantly, especially for machines that are4–6 years old. Here's how PCMP technicians think about it:

• A Peloton frame is built to last well over a decade with proper care. The frame is almost never the issue.
• Most repairs - belt replacement, bearing replacement, screen repair, crank arm issues - cost significantly less than a new machine.
• A $169 maintenance visit that extends your machine's useful life by 3–5 years isa very different value proposition than a $2,500+ replacement.
• The exception: if your machine has sustained physical damage, has multiple simultaneous component failures, or is a very early model with parts availability issues - replacement may make more sense.

When in doubt, a PCMP phone diagnostic ($85) will tell you exactly where your machine stands and what it would cost to address any issues. You'll have the information to make an honest decision.

What to do right now

If your Peloton is out of warranty and something is wrong - or you want to protect it before something goes wrong — here's the straightforward path:

• Schedule a preventive maintenance visit if you haven't had one in the last year. $169. It's the single best thing you can do for out-of-warranty equipment.
• Call or text for a phone diagnostic if something specific is wrong and you want areal answer before deciding what to do. $85.
• Ask about the PCMP Annual Membership if you want year-round access to your PCMP technician plus your annual maintenance included. $169/year.

9 PCMP technicians. 18 states. 99.5% satisfaction. We've seen everything these machines can do - and we can fix almost all of it.

Call or text (616) 690-8041 or visit pcmp.net.